How to handle a conflict

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NormalPerson

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Jan 27, 2025
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When navigating conflicts, it’s helpful to approach them with a balance of reason, emotional awareness, and an open mind. One of many ways to handle conflicts constructively is Even if you don’t agree with the other person’s point of view, acknowledge that their feelings are valid. This demonstrates empathy and can help de-escalate the situation. Also, when expressing your feelings, use "I" statements rather than "you" statements. For example, say "I feel frustrated when..." instead of "You always do this..." This reduces the chance of the other person feeling defensive and opens the door for a more productive conversation.
 
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Problems occur when everyone is talking but no one is listening. So, take a deeeeep breath and start asking the question "why?"
 
When you talk about your own feelings, use "I" instead of "you". Like, say "I feel frustrated when..." not "You always do this...". It makes the other person less likely to get all defensive. These tips can help make tough talk go smoother.